Big White • ★4.98 • 3 Bedroom • 3 Baths • Sleeps 12

Essential Amenities

Private Hot Tub

BBQ

Internet Access

Laundry - Insuite

Fireplace - Gas

Private Amenities

Steam Room

Iron and Ironing Board

Stereo

Games

Towels/Linens

Ski Storage

Netflix/Chromecast/Apple TV

Chromecast - Stream your own content

Cleaning Essentials

Television

Kitchen Amenities

Stove

Oven

Fridge

Microwave

Coffee - Drip

drip machine with filters

Kettle

Coffee - Espresso

Blender

Toaster

Crock Pot/Slow Cooker

Dishwasher

Coffee grinder

Glassware

Roasting Pan

Bakeware

Pots and Pans

Wine Fridge

Spices

Cooking Utensils

Hand Blender

Dishware

Knives/Knife Block

Knife Sharpener

Dish Soap & Detergent

Cleaning Supplies

Paper Towels

Building Amenities

Ski Storage

Elevator

Safety Amenities

Smoke Detector

Carbon Monoxide Detector

Fire Extinguisher

Cancellation Policy

Cancellations have varying refund rules based on how far in advance the request is received before the check-in date.

Up to 6 Days Before: No Refund
Between 7-13 Days Before: No Refund
Between 14-29 Days Before: No Refund
Between 30-44 Days Before: 50% Refund
45+ Days Before: 100% Refund

Refund percentage applies to total amount payable.

Free Cancellation
For reservations with arrival dates greater than 7 nights in the future, there is a 24 hour grace period from confirmation to cancel and receive a refund of the amount paid. Contact [email protected] directly in this scenario.

Guest Cancellation Policy
Cleaning, pet and property manager fees are always refunded if the reservation is canceled before check-in. alluraDirect will mediate cancellation disputes when necessary, and has the final say in all disputes and resolution between the parties.

Website Service Fee
The alluraDirect service fee is refundable when owner refunds 100% otherwise non-refundable.

Cancellation policies may be superseded by the website extenuating circumstances policy, or cancellations by alluraDirect for any other reason permitted under the Terms of Service.

House Rules

Max Guest Capacity
The maximum sleeping capacity is 12. Additional persons will result in immediate eviction.

Minimum Age To Book
Sorry, we will not accept groups of guests where the responsible person is under 25 years of age.

Check-In Time
Check-In time is 4:00 PM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Check-Out Time
Check-Out time is 10:00 AM. This time is strictly enforced unless the property manager has agreed to an adjustment for your group.

Quiet Time
No noise after 10:00 PM. Fines will be issued. Complaints of excessive noise will result in eviction without refund.

Suitability & Eligibility Policies

Smoking
Absolutely no smoking allowed. Guests liable for all costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.

Pets
No pets allowed. No exceptions. Guest liable for costs of special cleaning, including carpets, if housekeeping staff detect any presence of pets in the property.

Long Term Rentals
Sorry, we do not allow long-term renters longer than 30 nights.

Parties & Events
Absolutely no parties or special events can be hosted in the property and premises. Complaints of excessive noise or party size, will result in eviction without refund.

Travel Resellers
We accept Travel Reseller bookings but do not offer referral fees.

Wheelchair Accessible
Property cannot accommodate wheelchair use and wheelchair access.

Account Policies

Guest Stay Contract
By reserving online via your credit card, you are agreeing to our terms and conditions. By clicking the AGREE button when paying online, you acknowledge that you have legally accepted, read, understood, agree with, and will comply with our publicly advertised policies (including payment terms) on our web site.

Guest ID Documents
We and our in-resort contacts reserve the right to ask all Guests for identification (one with photo) before or during their stay, to confirm their eligibility to book and stay in our property.

Guest Account Termination
The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site

Ineligible Guests
The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses

Terms of Eviction
Will be evicted for excessive noise, common or private property damage or threat of damage, disturbing the peace, excess of maximum sleeping capacity, or violation of any of our policies. You will not receive a refund!

Reservation Policies

Extenuating Circumstances Policy
Cancellations caused by government travel restrictions, declared emergencies, epidemics or large-scale natural disasters, are covered by the extenuating circumstances policy. This allows a reservation be cancelled without charge or penalty, resulting in a full refund. This policy applies to all reservations and supersedes the host cancellation policy.

Late Payments
Failure to pay by the due dates will result in automatic cancellation without a deposit refund. Guests can re-book dates if they are still available; deposit will not be re-charged.

Delayed Arrivals
No refunds. We are not responsible for circumstances which result in delayed arrivals. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.

Reservation Changes
Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.

Subleased Tenants
Subleasing of the property is not allowed. Unless approved and authorized by the property owner outside of this contract, subleasing will result in eviction without refund.

Guest Stay Policies

Property Damage
Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes the charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.

Excessive Cleaning
Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.

Excessive Noise
Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbors.

General Amenities
Please respect all private and common amenities of the property. Damage or excessive cleaning to any amenity will be charged to the Guest responsible.

Housekeeping
For reservations 13 days or greater a complementary midstay clean are available and offered every 7th day and every 7th day afterwards unless there are less than 3 days remaining before departure. Complementary midstay cleaning will be pre-booked based on length of stay as per the schedule above and they cannot be changed by the guest. To request a change LMVR requires a minimum of 2 weeks notice in writing by email to LMVR before the booking arrival date. Request for date changes will be considered and are not guaranteed. We will do our best to accommodate requests provided sufficient notice is given. The mid-stay clean includes changing linens and towels, cleaning all bathrooms, kitchen area, vacuum/sweeping and mopping, and replenishing your paper products. If you wish to schedule a mid-stay clean, please contact us to schedule a date for the clean. If you have specific questions or requests, please contact us.

Garbage Removal
Guests are responsible for garbage removal at departure. Waste disposal & recycling containers are located in the waste shed at the centre of the outside parking lot.

Internet Usage
Wireless internet access is provided by a third party. We cannot be held responsible if there is a drop in quality of internet service.

Ski & Bike Storage
Equipment must be stored in the secure ski locker provided by your front door. Please do not bring equipment into the home.

Locking & Securing Unit
Always keep the doors and windows locked when the home is vacant.

Forgotten Items by Guest
Guests are responsible for all mailing costs for forgotten items.

Missing Items
Guests authorize a credit card charge for any missing items.

Parking & Ticketing
Secure underground parking. Free designated parking in the provided numbered stall for your unit. Additional parking in the outside lot, first-come-first-served.

General Policies

Amenity Guarantee
All private essential amenities, including air conditioning, private hot tubs, pools, internet and fireplaces will be maintained and made available to the best of our abilities. If an issue occurs during the stay that removes the usage of an essential amenity, actions to remedy, repair or replace the amenity during the stay will be completed. If we fail to successfully repair the amenity, compensation of up to $100.00 will be made available for the inconvenience.

Liability
Neither the Property Owner nor Rental Manager shall be held liable for any losses, claims, damages, costs or expenses arising out of any theft, accident, injury, death, damage, delay, inconvenience or distress, whether or not arising by the negligence of the Property Owner or Manager and the Guests hereby waive any and all such liability. The Guest booking this accommodation is responsible for making all members of the party aware of these terms, failing which the said Guest will be held liable to and shall save harmless and indemnify the Property Owner and/or Manager, from any losses, claims, damages, costs or expenses arising as a result thereof. A confirmed reservation by e-mail constitutes notice to Guests of these exclusionary terms and Guests are deemed to have read and agreed to the foregoing.

Complaints Concerning Property
Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.

Delivery of Access Instructions
Check-in and arrival instructions will be emailed to the guest email within 7 days of the arrival date.

Maintenance Emergencies
Emergency contacts provided upon balance payment.

Privacy
The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.

Website Service Fee
Website Service Fees are refundable when the host cancellation policies allow for a 100% refund. Otherwise they are non-refundable.

Noise Restrictions
No noise after 10pm. You will be fined by security if your party and your guests disrupt other guests.

Policy Updates
Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.

Rental Accommodation Zoning
We are zoned for nightly rentals.

Other
Our Consumer Protection BC License Number: 84472

9 Reviews

TRISCHA

Carman, Canada

Stayed December 2023

We had a lovely stay in this condo! it was the perfect fit for 2 families with adult children. The condo is well appointed with every amenity (i gave four stars as the ice maker in the fridge did not function and there wasn't a martini shaker lol) The fireplace was brilliant and just topped off that mountain residence ambiance. We enjoyed wonderful views from the hot tub day and night. The bathrooms were prefectly equipped with makeup cloths and ample towels/facecloths. Having shampoo and body wash was a pleasant addition. We enjoyed the TV apps that were available to us as well. The storage locker outside the door was a nice size and easily fit 5 boards/skis. The master bedroom was enormous and incredibly comfortable. Thank you for a wonderful stay, the complimentary bottle of local wine and chocolate was very kind and appreciated! We stocked up on Quails Gate wine at the airport! High recommendation of this property and look forward to staying again.

Response from the property host...

Dear Trischa, Thank you for your comments and feedback! We are thrilled you enjoyed your time here with us and we look forward to hosting you again. We will consider your suggestions and we thank you for your input. We appreciate hearing about your time with us and we are always looking for ways to improve our guest’s experience. Sincerely, Luxury Mountain Vacation Rentals

Shelley

Bowen Island, Canada

Stayed March 2023

This suite was such a joy to stay in. Not only was it directly on the ski run but perfect for our family. The decor and furnishings were first class. The kitchen had everything you could want. Lots of blankets and bedding in the bedrooms with comfortable beds! Washrooms had lots of towels and extra facecloths. Fireplaces were a bonus. Will definitely stay here again if we can. Thanks to the people who own this to allow such a great place to be rented out.

Response from the property host...

Dear Shelley, Thank you for your comments and feedback! We are thrilled you enjoyed your time here with us and we look forward to hosting you again. We appreciate hearing about your time with us. Sincerely, Luxury Mountain Vacation Rentals

Kaye

TANAWHA, Australia

Stayed December 2019

The apartment was perfect for 2 families with small children....(4 adults, 3 children) Everything you need is provided! Wonderfully warm and cosy place. Communication with Allura & Luxury rentals was extremely quick and reliable & they were very attentive when we reported damage to kitchen appliance. Great location for Happy Valley and access to Gondola to get to the village. Would return to stay here again in a heartbeat!

rebekah

vancouver, Canada

Stayed April 2019

Owners are amazing. Property management company is amazing. Sean who works for the property management company was so wonderful to us. He helped us with a last minute reservation, and was so incredible to deal with. This place is spectacular. We come every year. It’s the nicest penthouse. Great location. Thank you for always leaving us with a great experience

Response from the property host...

Hi Becky,

Thank you for your comments. Glad to hear you have a great end of season stay with us. We look forward to hosting you again next season !

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South Point Penthouse 28 - 5 Star Ski In/Out, Excellent Location

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